Returns policy

We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied with your purchase, we offer a refund or exchange, subject to the following terms and conditions:

Returns: If you wish to return a product for any reason, please contact us within 14 days of receipt to initiate the return process. Products must be returned unopened and in their original packaging, and we reserve the right to refuse returns that do not meet these requirements.

Please note that we cannot accept returns on products that have been opened, unless they are defective or have expired. We also do not accept returns on products that have been personalized or customized.

Refunds: Once we receive your return, we will inspect the product to ensure it meets our return requirements. If the product is eligible for a refund, we will issue a refund to the original payment method used to make the purchase, minus any shipping costs.

Exchanges: If you wish to exchange a product for a different item, please contact us within 14 days of receipt to initiate the exchange process. Products must be returned unopened and in their original packaging, and we reserve the right to refuse exchanges that do not meet these requirements.

Please note that we may require additional payment for exchanged products that are of a higher value than the original product.

Damaged or Defective Products: In the unlikely event that you receive a product that is damaged, defective, or has expired, please contact us immediately, and we will do our best to resolve the issue as quickly as possible. Please note that we may require photographic evidence of any damage or defects to process a return or exchange.

Please contact us if you have any questions or concerns about our refund policy.